Cases — Real-Ex

Cases

25 years of helping organizations grow into what comes next.

Three organizations facing very different moments of change — from reputation under pressure, to digital disruption, to new growth ambitions.

The organizational contexts were different. The underlying challenge was often the same:


How do leaders build what comes next without losing what made the organization strong in the first place?

A diverse team gathered around a table in a modern workplace

Reputation under pressure

Rebuilding trust in a global employer brand

A global brand icon, under pressure from shifting societal expectations and scrutiny around the "McJob" narrative, needed to change how it was seen — and how it saw itself. One region led a people and culture transformation that became the foundation for the company's first Global Employer Reputation Strategy.

Not a quick fix: a decade-long reinvention, touching every region and function, with a people mindset as the catalyst.

The result: Multiple markets ranked in Great Place to Work, improving external perception and supporting a 205% increase in share price.

Earth at night from space, showing global connectivity

Digital disruption

Innovating without losing what made it trusted

A 70-year-old FMCG veteran, built on operational excellence and disciplined standardization, was challenged by competitors redefining digital innovation. Hiring 350 developers was only the start — they were integrated into the company's existing foundation and structure, then empowered to help shape its future.

The work wasn't about chasing technology or marketing trends. It was aligning every stakeholder around innovation while respecting the company's history and its legacy of customer and employee trust.

The result: A new brand experience anchored in legacy — a digital platform for 220 million loyalty customers, plus 1 million frontline employees connected through an internal digital ecosystem.

International flags flying together against a blue sky

New growth ambitions

Unifying an organization built by 600 acquisitions

A global service company, shaped by more than 600 acquisitions, had grown fragmented in culture and decentralized in its offering. Across 35+ countries and 340,000 people, it needed to unify around a shared purpose and a customer-centric mindset.

A reminder of its foundation — its original 1901 mission — guided executives back to a legacy purpose, not just process.

The result: In a global survey, 94% of leaders reported a strong sense of belonging.

Our services have supported organizations of all sizes, across industries, sectors and geographies — often at pivotal moments: scaling operations, merging with other entities, or adapting to newly appointed leadership.